Life Without Barriers

Mentoring & Personalised Support Services (MAPSS Program)

The MAPSS Program works with young people and family’s using an individualised approach. We identify needs by collaborating with the young person/family, our mentoring services team, and other relevant stakeholders. We then match the young person with our experienced and ‘youth friendly’ mentors (the length of time and the hours per week vary with each case).

Our mentors provide ‘one on one’ support, helping the young person; re-engage with study, assistance in accessing services, life skills development, community engagement, social skills development, cognitive skills development to better manage anxieties, anger and behavioural issues, readiness for work and engagement in employment.

What the service can help with

Alcohol, tobacco and other drugs
Cultural support
Disability support
Education, including provision of education and programs addressing exclusion
Employment, transition, mentoring, training
Familial exclusion
Family supports
Family violence
Financial information and/or support
Housing and homelessness
Identity and gender related issues
Legal information and/or support
Mental health
Personal safety against all forms of abuse, neglect or exploitation
Problematic sexualised behaviours
Physical health
Reducing offending behaviours
Sexual and reproductive health
Social and emotional development
Social exclusion
Suicide or self-harming behaviour
Violent behaviour

How the service is delivered

Case Management
Coordination of Services
Cultural and/or Recreational Activities
Information, Advice and Education
Support Services
Therapeutic Care

Services are available for

Unaccompanied Children
Accompanied Children
Parents and Carers

Age eligibility for children

0 - 24

To access the service, clients

Must live in Brighton; Clarence City; Derwent Valley; Glenorchy City; Hobart City; Kingborough; Sorell; Tasman

Cost of service

At cost to referrer

Set fees apply

Is a referral required?

Referral form filled by clients representative/ Eg. CSS

How do clients access the service?

Client responsible for transportation to service
Transportation can be provided
Home visits can be provided
Transport not required (eg. telephone service, online service)

Regions covered


Contact Details

175 Collins Street, Hobart Tasmania 7000

(03) 6232 8750

Focus Domains







Being loved and safe

Having material basics

Being healthy



Having a positive sense of culture and identity