Glenhaven Family Care

Integrated Family Support Service (IFSS) - North West

IFSS is a voluntary service aimed at reducing the risk to children in vulnerable families by providing support and resources to build family strength, resilience and capacity, and to assist families to achieve their goals and meet their needs.

Supports are delivered through home visits, the provision of information & advice, counselling, links to community and other services, supported referral, building family resilience, facilitation of family meetings, skills development, strengthening relationships and education.

What the service can help with

Alcohol, tobacco and other drugs
Cultural support
Disability support
Education, including provision of education and programs addressing exclusion
Familial exclusion
Family supports
Family violence
Financial information and/or support
Housing and homelessness
Identity and gender related issues
Legal information and/or support
Mental health
Personal safety against all forms of abuse, neglect or exploitation
Problematic sexualised behaviours
Physical health
Reducing offending behaviours
Sexual and reproductive health
Social and emotional development
Social exclusion
Suicide or self-harming behaviour
Violent behaviour

How the service is delivered

Case Management
Coordination of Services
Cultural and/or Recreational Activities
Information, Advice and Education
Support Services

Services are available for

Accompanied Children
Parents and Carers

Age eligibility for children

0 - 17

To access the service, clients

Must live in Burnie City; Central Coast; Devonport City; Kentish; Latrobe

Cost of service


Is a referral required?

Strong Families, Safe Kids Advice and Referral Line

How do clients access the service?

Home visits can be provided

Regions covered

North West

Contact Details

42 Clayton Rd Ulverstone TAS 7315

03 6425 1144

Focus Domains







Being loved and safe

Having material basics

Being healthy



Having a positive sense of culture and identity