Wellways Australia

Child, Youth and Family Engagement (CYFE)

The Child, Youth and Family Engagement program (CYFE) is an early intervention and prevention support service that assists vulnerable families with children and young people who are at risk of developing or who are affected by mental health issues.  The program:

  • supports children aged up to 18 years
  • provides a professional and confidential service to children, young people and their families
  • focuses on the strengths of the family and building resilience within the family, children and young people
  • ensures their voices are heard and responded to
  • assists children and young people in developing their own individualised plan
  • offers practical assistance for the whole family to support children and young people in their mental health and wellbeing goals, including information, referral and education and
  • is available via outreach - visits to schools, homes or other community meeting place, during the hours of 9:00am to 5:00pm weekdays.

What the service can help with

Cultural support
Disability support
Education, including provision of education and programs addressing exclusion
Family supports
Family violence
Identity and gender related issues
Mental health
Personal safety against all forms of abuse, neglect or exploitation
Physical health
Social and emotional development
Social exclusion

How the service is delivered

Case Management
Coordination of Services
Cultural and/or Recreational Activities
Information, Advice and Education
Intake and Assessment
Support Services

Services are available for

Unaccompanied Children
Accompanied Children
Parents and Carers

Age eligibility for children

0 - 18

To access the service, clients

Must live in Central Coast; Devonport City

Cost of service


Is a referral required?

No referral required

How do clients access the service?

Client responsible for transportation to service
Home visits can be provided
Transport not required (eg. telephone service, online service)

Regions covered

North West

Contact Details

Level 1, 41 Mount Street, Burnie, TAS, 7320

1300 111 400



Focus Domains






Being loved and safe

Being healthy



Having a positive sense of culture and identity