When a child needs your help, get the help you need.

Strong Families, Safe Kids Advice & Referral Line is the first point of contact for child wellbeing and safety.
With a coordinated network of government and non-government support – and your help – we can deliver earlier intervention and better outcomes for at-risk children and their families.

Call the Strong Families, Safe Kids Advice & Referral Line on:
1800 000 123

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Who is the Advice and Referral Line for?

Everyone with a concern about the safety and wellbeing of a child: Mandatory Reporters, concerned relatives, friends or neighbours.

Parents and children can also call to ask for help for themselves.

Child and Youth Wellbeing Framework

An agreed common definition of child and youth wellbeing.

What happens when I call?

We’ll talk to you about the situation, answer your questions, give you information or advice, and if needed arrange a referral to a service which can best meet the needs of the child.

More information can be found in the Reporting Concerns about the Safety and Wellbeing of Children and Young People fact sheet.

Our goal is to work with everyone in the community to make sure we respond earlier to keep children safe and help families be strong again.

Because we all have a part to play.